For 2023 health plans, Massachusetts open enrollment has ended. However, you may still be able to purchase health insurance for this year if you qualify for a special enrollment period. For example, if you’ve recently lost your job or significant income, you might qualify for a 60-day special enrollment period that will allow you to sign up for a new health insurance plan. (See What Happens If I Missed the Enrollment Deadline?)
To sign up for a health plan under the Affordable Care Act (Obamacare) you can go directly to the online health insurance marketplace for Massachusetts. If you need personalized help, you can reach out to one of the many types of enrollment assistants working remotely during the COVID-19 crisis.
Where's the Massachusetts Health Care Exchange?
You can find the health insurance exchange for Massachusetts at Massachusetts Health Connector. This is where you can learn about the various health insurance options available to you under Obamacare. If you see a plan you like, you'll be guided through the enrollment process online.
Getting Personalized Help with Enrollment
In Massachusetts, if you need help understanding your options for coverage under Obamacare or signing up for a plan, you can get free help from a trained enrollment assistant.
An enrollment assistant can explain your options, answer your questions, and help you apply for the plan you choose, but they can't recommend a specific plan for you.
To find a Massachusetts certified helper, go to the Enrollment Assister Search page at Massachusetts Health Connector.
Private insurance agents or brokers can also help you understand your health care coverage options under Obamacare. Unlike government-trained enrollment assistants, they are allowed to suggest the best plan for you.
To directly connect with a Massachusetts insurance broker who can help you evaluate insurance plans and choose a plan that's appropriate for your situation, call 800-943-6832. (We receive advertising income from the licensed brokers who offer their services through this telephone number.)
Getting Help by Phone
If you want answers over the phone, call the toll-free number for Massachusetts Health Connector at 877-623-6765. If you are hearing impaired, please call the TTY line: 877-623-7773.
Telephone support is available Monday through Friday from 8AM to 6PM. Currently, the support center is closed on Saturday and Sunday, though they may add extra hours during open enrollment.
Help for Small Businesses
If you run a business with 50 or fewer employees, you can get help from the Massachusetts SHOP (Small Business Health Care Options Program).