How Do I Apply for Unemployment Benefits in Charlotte, NC?

 

Learn how to apply for unemployment benefits in North Carolina, what information you'll need to complete the application, and what steps to take after you apply.

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If you recently lost your job, you might qualify for unemployment benefits: money paid by North Carolina’s unemployment insurance fund to those who are temporarily out of work, through no fault of their own. To receive benefits, you must file an application with the North Carolina Department of Commerce: Division of Employment Security. The North Carolina Department of Commerce: Division of Employment Security will determine whether you qualify for benefits and, if so, how much you will receive each week.

Are You Eligible for Benefits? To qualify for benefits, you must have earned a certain amount before losing your job, and you must be out of work for reasons that qualify under North Carolina’s rules. Learn more about North Carolina’s eligibility requirements

Information You’ll Need to File Your Application

Before you apply, you should review the North Carolina Department of Commerce: Division of Employment Security’s materials on unemployment. You’ll find helpful information and resources at the North Carolina Department of Commerce: Division of Employment Security website. Also, check out the Benefit Rights and Responsibilities, which provides detailed, step-by-step instructions on eligibility, filing for benefits, and claiming your benefits.

You will need to have certain information and documents on hand when you complete the application, including:

  • personal information, including your name, address, phone number, and Social Security number
  • your driver’s license or other identification
  • information about your work history in the last year and a half, including the name, address, and phone number of every employer you worked for, your dates of work, and what you earned, and
  • the reason why you are no longer employed by your previous employer.

Filing Your Application

In almost every state, you can file for unemployment online. North Carolina’s online portal is the place to start your online application (except in Vermont, which has an online filing system for weekly claims only; initial applications for unemployment must be filed by phone).

Many states also allow you to apply by phone; learn more by calling the North Carolina Department of Commerce: Division of Employment Security at 888-737-0259. Some states also allow in-person applications, although some did away with this option when offices were closed during the coronavirus pandemic. Find contact information for your local unemployment office or workforce agency at Where Is the Unemployment Office in Charlotte, NC? 

Next Steps

Once you file your application, the North Carolina Department of Commerce: Division of Employment Security will contact your former employer to verify your employment information, review your earnings history, and issue a written determination of your eligibility for benefits. If you qualify for benefits, the North Carolina Department of Commerce: Division of Employment Security will also provide your weekly benefit amount. (If the North Carolina Department of Commerce: Division of Employment Security finds you ineligible for benefits, you can appeal; learn more at Can I Appeal a Denial of Unemployment Benefits in North Carolina?)

In the meantime, and for every week you are unemployed, you must file a certification to request your benefits. You may need to provide information about any earnings during the week, your work search activities, and more; see What Do I Have to Do to Keep Receiving Unemployment Benefits in North Carolina?


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Jurisdictional relevance: ST

There are versions of this article for each State.