Unemployment Law > US Unemployment Offices > Massachusetts > Suffolk County Unemployment Offices

Where Is the Unemployment Office in Boston, MA?

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Where Is the Unemployment Office in Boston, MA?

Do you need to file for unemployment benefits in Suffolk County, Massachusetts? The Massachusetts Department of Unemployment Assistance administers unemployment benefits in Massachusetts.

If you haven’t applied for unemployment benefits recently (or ever), you might think you have to go into the local unemployment office and file your claim in person. These days, however, it’s much easier – and sometimes, required – to file your claim online, as explained below.

Contacting the Unemployment Office in Suffolk County

You may want to contact your local unemployment office to check on your claim, speak to a representative, or otherwise manage your unemployment benefits application.

The main phone number for the Massachusetts Department of Unemployment Assistance is 617-626-6800.

To reach your local unemployment office in Massachusetts by phone, use the following numbers:

Boston: 617-541-1400

Cambridge: 617-661-7867


New Bedford: 508-990-4000

All other areas: 617-626-6800

Finding Your Local Job Center

Local job centers -- sometimes called One-Stop Career Centers or American Job Centers --can help you with cover letters, resumes, and job search efforts. You may be required to register with a job center as part of your ongoing obligation to look for work while collecting benefits. 

Job centers in Suffolk County, Massachusetts include:


source: U.S. Department of Labor

BOSTON: MassHire Boston Career Center

Phone: 617-541-1400

Email: contact@masshirebostoncareerctr.org

Veterans Rep: Mark Bryson, Phone: 617-541-1487, Email: mark.bryson1@massmail.state.ma.us

Business Rep: Kathleen Brant, Phone: 617-541-1479, Email: KathleenBrant@masshirebostoncareerctr.org

Website: https://www.masshirebostoncareerctr.org/


1010 Harrison Avenue
Boston, MA 02119



CHELSEA: MassHire Metro North Career Center of Chelsea

Phone: 617-884-4333


Veterans Rep: Dennis Pellegrino, Phone: 617-884-4333, Email: dpellegrino@detma.org

Business Rep: Julie Whitmore, Phone: 781-932-5500, Email: Jwhitmore@mhmncc.com

Website: https://masshiremncareers.com/jobseekers/


4 Gerrish Ave
Chelsea, MA 02150



How to Collect Unemployment Benefits in Suffolk County, Massachusetts

You can file for unemployment benefits in Suffolk County, Massachusetts or otherwise manage your unemployment benefits application at the website of the Massachusetts Department of Unemployment Assistance.

For more information on how to contact your local office and file an application for benefits, see How Do I Apply for Benefits in Massachusetts? 

Make sure you’re prepared when you call the office or begin your online application for benefits by reading Checklist: Information You’ll Need to File for Unemployment.

To find out whether you meet the eligibility requirements to collect unemployment benefits in Suffolk County, Massachusetts, see Who Is Eligible for Unemployment Benefits in Massachusetts?

To calculate your weekly benefit amount, see How Much Will I Collect in Unemployment Benefits in Massachusetts? 

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